Billing
Plans, invoices, upgrades, cancellation, taxes.
Switching plans mid-cycle
How upgrades and downgrades are prorated, and what happens to your data when you change tiers.
Taxes and invoicing
How HST/GST/PST gets applied, invoice delivery, and accepted payment methods.
Cancelling your account
How to cancel, what happens to your data, and how long we hold it before deletion.
Founding-cohort pricing
What 'lifetime founding price' means and how you keep it.